Debt Counselling
Your Path to Financial Freedom — Regain control of your finances with professional, registered debt counselling services. Red‑hot efficiency, black‑tie service, and crystal‑clear terms.
Get Free AssessmentWhat is Debt Counselling?
Understanding the process that can transform your financial future
Debt Counselling (also known as Debt Review) is a formal process regulated by the National Credit Act (NCA) in South Africa. It is designed to help over-indebted consumers restructure their debt into affordable monthly payments, while providing legal protection from creditors.
Who is it for?
You may be a candidate for Debt Counselling if you:
- Struggle to meet your monthly debt obligations
- Are using one credit card to pay off another
- Regularly skip payments on some accounts to pay others
- Are receiving constant calls from credit providers or collectors
- Feel stressed and anxious about your financial situation
The Debt Counselling Process
Your structured journey to becoming debt-free
Application & Assessment
Contact our Registered Debt Counsellor for a free assessment of your financial situation.
Notification & Protection
We notify your creditors, triggering legal protection from collections and legal action.
Restructuring & Proposal
We negotiate with creditors to lower interest rates and extend payment terms.
Court Order & Payment
Once approved, you make one affordable monthly payment through a Payment Distribution Agency.
Completion & Certificate
After final payment, you receive a Clearance Certificate and are officially debt-free.
Benefits of Debt Counselling
Why thousands of South Africans choose this path to financial freedom
Single, Affordable Payment
Consolidate all your debt repayments into one manageable monthly amount in Rands.
Legal Protection
Stop harassment, blacklisting, and asset repossession once under the process.
Professional Negotiation
Our experts work to reduce your interest rates and payment terms with creditors.
Structured Path to Debt-Free
A clear, court-approved plan with a defined end date and completion goal.
Financial Education
Learn better money management skills to avoid future debt problems.
Keep Your Assets
Unlike bankruptcy, you keep your home, car, and other assets while repaying debts.
Important Considerations
What you need to know before starting the process
Credit Listing
While under Debt Review, your credit profile will reflect this status, and you will not be able to access new credit until you receive your Clearance Certificate.
Long-Term Commitment
The process typically lasts 3-5 years, requiring financial discipline and consistent payments.
Costs
There are fees for the Debt Counsellor's services, which are regulated and included in your restructured payment plan.
Frequently Asked Questions
Answers to common questions about Debt Counselling
Your credit record will be flagged as "Under Debt Review" for the duration of the process. However, this is a temporary status. Once you complete the process and receive your Clearance Certificate, this flag is removed, and you can begin rebuilding your credit profile from a zero-debt position.
No, it is illegal for an employer to dismiss you solely for being under Debt Counselling. The process is confidential between you, your counsellor, and your creditors.
Most forms of credit are included, such as personal loans, credit cards, store accounts, vehicle finance, and short-term loans. Secured debts like a home loan are handled separately, often with a restructured payment to keep your asset.
Debt Counselling is a far preferable alternative. It allows you to keep your assets (like your house and car) while you repay your debts at a reduced rate. Bankruptcy is a legal declaration of insolvency that often involves the forced sale of your assets and has more severe long-term consequences.
The process typically takes 3-5 years to complete, depending on the amount of debt and your repayment capacity. The exact timeline will be outlined in your court-approved repayment plan.
Ready to Take Control of Your Debt?
Contact our registered Debt Counsellors today for a confidential, no-obligation assessment of your financial situation. It is the first and most important step toward a debt-free future.
Get Free Assessment